MTNode

A national network of always-on, MTN-branded smart hubs. Built, deployed, and maintained by Eighteen. Live revenue from day one.

Eighteen
For MTN South Africa
Pitch
2026
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01 — The Shift

The world
has moved to
self-service.
African telecom hasn't.

GLOBAL
$34.79bn kiosk market in 2024.
From Dubai's 50 RTA kiosks across 23 metro stations to airport self-service worldwide — government, transit, and payments delivered 24/7 at scale.
RETAIL
Self-checkout is now standard.
Major retailers reduced staffing costs 30-40% through automated service points. Customer preference for self-service now exceeds 60% globally.
SOUTH AFRICA
Stores. Dealerships. Repeat.
MTN's distribution still relies on traditional retail in a region where the largest opportunity sits in townships, transit hubs, and underserved communities — exactly where stores can't economically reach.

MTNode is how MTN catches up.
And then leads.

Every hub is a 24/7 revenue node

One hub captures the volume of a small dealership at a fraction of the operating cost.

SIM Activations
New connections 24/7
RICA Throughput
Compliant onboarding
MoMo Transactions
Wallet, bills, vouchers
Advertising Surface
LED, lightbox, WiFi landing
Community WiFi
Data passes, local access
02 — The Product
PILLAR 01

Always on.

24/7, automated, with on-site support. No staffing burden. No opening hours.

PILLAR 02

Fully branded.

Every surface, every screen, every interaction MTN. The hub is the brand.

PILLAR 03

Distributed.

Townships. Transit hubs. Campuses. Retail nodes. Where customers actually live and move.

03 — Proof

Two live
deployments.

Cape Station anamorphic LED display
Live
Cape Station
Cape Town

Second deployment live at Kwamanyandu Mall, KZN.

HubCityNOW is operating today.
MTNode is built on the same platform.

04 — Per-hub economics

Transparent
unit economics.

Current
R500K
Build cost per hub today.
At scale
R350–480K
Depending on size and configuration.

Includes manufacturing, hardware, and software. Integration and deployment scoped per-deployment.

05 — What's in every hub

Modular.

Add or remove per location. MTN Core sits in every hub. Optional modules unlock per-vertical scale plays.

MTN CORE
Branded, in every hub
  • MTN Prepaid
    SIM, airtime, data, recharges
  • RICA & FICA
    Biometric onboarding, on-site, compliant
  • MTN MoMo
    Wallet, bills, electricity, vouchers, Lotto, betting, remittances, funeral cover, Qwikloan, MoMo POS
  • Community WiFi
    Local hotspot, data passes, community access
OPTIONAL
Per location, per vertical
  • 5G micro-infrastructure
    Small-cell node, mesh extension into underserved areas
  • MTN advertising
    Anamorphic LED, lightbox, WiFi landing — owned brand surface, 24/7 reach
06 — Partnership

How we work
together.

Eighteen
delivers.

  • Manufacturing
  • Integration
  • Deployment
  • Maintenance
  • CX through Voca

MTN
provides.

  • Carrier services
  • Product integration
  • Brand assets
  • Hub design
07 — Intelligence layer

Voca CX.

Native African-language AI on every hub. The CX engine MTN doesn't have.

An existing Eighteen product powering omnichannel customer experience for African telcos. MTNode integrates Voca CX's API and workflows directly into the hub network, delivering omnichannel CX at every kiosk in all 11 official SA languages.

Coverage
24/7 across every language. Scaling at zero marginal cost.
Acquisition
Proactive outbound campaigns. MoMo onboarding. Upsell at the point of contact.
Data
Every conversation logged. Intent captured. Churn signals surfaced in real time.
Cost
Replaces call-centre agents. Lower cost-per-contact. Predictable economics.
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08 — Roadmap

Pilot first.
Scale on proof.

Live analytics from day one. Scale only when the pilot has earned it.

Phase 01
15
hubs — defined geography
Phase 02
50
hubs — regional rollout
Phase 03
200+
hubs — national footprint
What every hub reports
Transactions · Product uptake · MoMo activity · Foot traffic · Engagement

Success criteria agreed with MTN upfront. Scale decisions made on operational data, not projections.

Phase 1 stands alone. If success criteria aren't met, no Phase 2 obligation. Your downside is capped at 15 hubs.

09 — Next steps

Let's develop
MTNode together.

Build with us
Lead
Murad Hoosen
Email
murad@eighteen.build
Phone
071 642 6329